A study of employees’ jobs satisfaction & its impact on job Performance

Authors: Prof. Sumit Chopra

Published in: IJRRETAS, Volume 4, Issue 7, pp. 1-6 (01 Jul 2018)

Impact Factor: 3.8 (2018)

Certificate: View Certificate

Abstract

Satisfied employees are more productive employees & productive employees are likely to be happy. Employee job satisfaction is essential to face the dynamic and ever-increasing challenges of maintaining quality & productivity of any organization by keeping their workforce constantly engaged, satisfied and motivated. In today cut throat competition, environmental pressures, rising health costs and various needs of the workforce also pose a challenge for the Human resource manager. Job satisfaction & Employee retention represents one of the most key issues faced by the managers today when it comes to managing their workforce. This could be overcome by creating a work environment that maintains employee job satisfaction as well as motivates people towards better performance at the organization achieving work-life balance. This paper outlines the broad areas of various reasons responsible for employee satisfaction and various variables which one can maximize employee satisfaction

Introduction

Employee Job satisfaction & Employee performance represents one of the most difficult issues faced by managers today when it comes to managing their employees. Many researchers have researched in their exploratory research, the impact of job satisfaction on the motivation of employees, while the level of motivation has an impact directly on productivity, and hence also on overall performance of the organizations. Employee satisfaction refers to a collection of positive or negative thoughts that an individual employee keeps toward his or her job. Job Satisfaction is an emotional and rational response to a job. Job satisfaction is one of the most common and widely used topic for research in the field of organizational psychology (Spector, 1997).Job satisfaction has been studied both as a consequence of work environment and many individual characteristics and as an antecedent to many outcomes. Employees who have higher job satisfaction are usually less likely to leave, less half-day, less absent, , more productive efficiency, more likely to display commitment towards organization, and more likely to be satisfied with their personal as well as professional lives. Organizational performance cannot be viewed as a simple sum of individual performances. Although the research results of many studies suggest the existence of positive correlation between job satisfaction and individual performances (Brayfield & Crockett, 1955) Evans and Jack (2003Evans, J. R., & Jack, E. P. (2003). Validating key results linkages in the Baldrige Performance Excellence Model. The Quality Management Journal, Taylor & Francis Online, showed that employee satisfaction has a positive impact on market performance, which was analyzed through earnings per share, and market performance has a significant impact on financial performance. Which comes first: Employee attitudes or organizational financial and market performance? Journal of Applied Psychology, found out that higher return on assets (ROA) and higher earnings per share were positively correlated with higher job satisfaction. There are several of factors that can influence a person’s level of job satisfaction. Some of these factors include the level of pay and benefits, the perceived fairness of the promotion system within a organization, the quality of the working conditions, motivation, leadership and social relationships, the job itself .The happier employees are within their job, the more satisfied they are said to be. The concept of job satisfaction has gained importance ever since the human relations approach has become popular.

Conclusion

On the basis of above research, we can say that employee attitudes typically reflect the moral of the organization. In areas of customer service, marketing, production and sales, happy employees are extremely important because they represent the company to the customer. Every organization should develop strategies that strengthen the work environment and increase the employee’s morale and employee’s satisfaction to enhance employee performance and productivity, which ultimately results in high profits, customer satisfaction as well as customer loyalty & retention. Job satisfaction represents one of the most complex areas facing today’s managers when it comes to managing their employees because of high turnover issue. Human resource policy makers and managers have turned their attention to provide different kinds of facilities to their employees in order to satisfy their employees. A comfortable work environment and good work conditions can increase employee job satisfaction and the employees will try to give their best which can increase the employee work performance.